Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Ibb's Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Ibb's Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
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Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Ibb's Auto Service in Old Saybrook

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Partners

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
Jasper
NAPA
TECH-NET
World Pac
Interstate Batteries
Intoxa Lock
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

I experienced issues with two cars over the past 6 months, a variety of repairs, all unexpected. I was treated with honest kindness and support, which is important, when cars are not your expertise. Repairs needed were done without unnecessary add on’s. I was even offered an available replacement part that was on national backordered. My concerns were heard and I received suggestions and options that met my needs. Fair pricing and did their best to fit me in every visit. Thanks so much IBBS! quotes-image
, 03/18/2024
For the 7 month duration that I received service, I experienced superb customer service and all questions I had were answered. The staff are all friendly and greet everyone with a smile, they are efficient and hardworking. I would recommend IBBS to any and everyone. Thank you IBBS!quotes-image
, 08/17/2023